Privacy policy
This policy explains how we handle personal information when you use The VentureIQ AI.
Last updated August 2026
What we collect
- Account information: name, email address, company or firm name, and role.
- Workspace data: deals, documents, business descriptions, scores and reports you create.
- Usage data: feature interactions, token consumption, and error logs to keep the service running.
- Payment information: handled by our payment processor; we do not store card details.
How we use your information
- To provide, operate and improve the platform and its analysis features.
- To authenticate you, enforce workspace roles and keep your data separate from other workspaces.
- To bill you, send service notices and respond to your support requests.
- To monitor service health and detect abuse or security issues.
Data sharing
We do not sell your personal information. We share data only with service providers needed to run the platform (hosting, database, payments, email) and only under confidentiality and security obligations. We may disclose information if required by law or to protect our rights and users.
Data retention
We keep your workspace data for as long as your account is active so you can continue to access your reports and analysis. If you delete your account, we remove your personal information and workspace content within a reasonable period, unless we are required to keep it longer by law.
Security
We use encryption in transit, access controls at the database layer, private file storage and regular security reviews. No system is completely secure, and we encourage you to use strong passwords and report any suspected breach immediately.
Cookies and tracking
We use essential cookies to keep you signed in and maintain your session. We do not use third-party advertising or tracking cookies on the platform.
Your rights
- Access the personal information we hold about you.
- Correct inaccurate account details through your profile or by contacting us.
- Request deletion of your account and associated workspace data.
- Object to certain processing, where applicable under local law.
Children
The platform is not intended for children under 16. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy as the service evolves. We will notify you of material changes through the platform or by email. Continued use after changes means you accept the updated policy.
Contact
For privacy questions or to exercise your rights, contact us through our contact page or email info@theventureiq.com.